Emergency Services

• Emergency Phone triple zero (000) Ask for police, fire or ambulance.

• State Emergency Service 132 500 (National) – Flood or storm assistance. If calling from a satellite phone or from international or interstate, dial +61 8 9395 9395 in a life-threatening emergency.
   

Alcohol and Drugs

• Alcoholics Anonymous Helpline - phone 1300 222 222

• Alcohol and Drug Information Service - phone 1300 131 340

• Family Drug Support Australia - phone 1300 368 186

• Alcohol and Drug Support Line (WA) – Metro (08) 9442 5000 Country 1800 198 024 - 24-hour, 7 days a week telephone service (toll-free)
   

Crisis Counselling

• Lifeline Australia - phone 13 11 14

 

The National Disability Abuse and Neglect Hotline

• Call 1800 880 052 (toll-free) and speak with an experienced Hotline staff member

• Callers who are deaf or have a hearing or speech impairment can contact the National Relay Service (NRS) by calling 133 677 then asking for 1800 880 052

• Callers from a non-English speaking background can use the Translating and Interpreting Service (TIS) by calling 13 14 50

• Send an email to: hotline@workfocus.com

• The hotline is open Monday through Friday, 9am to 7pm Australian Eastern Standard Time (AEST). It is not a crisis service.
   

Domestic Violence

• Domestic Violence Crisis Line - phone 1800 800 098

• 1800 RESPECT - phone 1800 737 732
   

Eating Disorders

• The Butterfly Foundation’s National Helpline, ED HOPE, is a free, confidential service that provides information, counselling and treatment referral for people with eating disorders, and body image and related issues. Call 1800 33 4673, 8am-midnight AEST / 7 days a week.
   

Gambling

• Gambling help online - phone 1800 060 757

• Problem gambling - phone 1800 858 858
   

Health

• Health Direct - phone 1800 022 222

• Poisons Information Line on 13 11 26

• Quit smoking - phone the Quitline on 13 78 48
   

Homelessness Services

• Entrypoint Perth - 1800 124 684, Monday to Friday from 9am to 7pm, and Saturday from 9am to 5pm.

• Crisis Care 1800 199 008 if you are concerned about the wellbeing of a child, are escaping domestic violence and need help or are experiencing homelessness.
   

LGBTI

• QLife Australia provides nationwide telephone and web-based services to support lesbian, gay, bisexual, transgender and intersex (LGBTI) people of all ages. Call 1800 184 527, 3pm-12am (midnight) AEST / 7 days a week.
   

Men

• Mensline Australia - phone 1300 789 978 Available 24 hours a day, 7 days a week.

• 1800 RESPECT - phone 1800 737 732
   

Mental Health

• Mental Health Emergency Response Line (MHERL) 24-hour telephone service for people in the Perth metropolitan area experiencing a mental health crisis. Metro: 1300 555 788 Peel: 1800 676 822

• Mindspot is a free telephone and online service for people with stress, worry, anxiety, low mood or depression. It provides online assessment and treatment for anxiety and depression. This is not an emergency or instant response service. Call 1800 61 44 34 AEST, 8am-8pm (Mon-Fri), 8am-6pm (Sat).

• PANDA (Perinatal Anxiety & Depression Australia) provides a national telephone information, counselling and referral service staffed by trained volunteers, professional counsellors and supervising staff. Many helpline counsellors have had their own experience of perinatal depression or anxiety. Call 1300 726 306, 9am-7:30pm AEST (Mon-Fri).

• SANE Australia provides support, training and education, enabling those with a mental illness to lead a better life. Call 1800 18 7263, 10 am-10 pm AEST (Mon-Fri).
   

Police Assistance

• Police Assistance - phone 131 444 (National) Non-emergency calls for police attendance.
   

Seniors

• Council on the Ageing WA (COTA WA) is the Vulnerable Seniors Peak Body in Western Australia. Call COTA WA on (08) 9472 0104.  

• Advocare assists older people in understanding their rights and provides free, confidential information and support to older people who are at risk of or experiencing elder abuse. Call the Elder Abuse Helpline on 1300 724 679.
   

Sexual Assault

• 1800 RESPECT - phone 1800 737 732 National sexual assault, domestic family violence counselling service.

 

Suicide Prevention

• Beyond Blue - phone 1300 224 636

• Lifeline Australia - phone 13 11 14

• Suicide call back service - phone 1300 659 467

 

Veterans

• Open Arms - Veterans & Families Counselling provides 24/7 free and confidential, nationwide counselling and support for war and service-related mental health conditions, such as post-traumatic stress disorder (PTSD), anxiety, depression, sleep disturbance and anger. Call 1800 011 046.
   

Victim/Survivor Support

• 1800 VICTIM - phone 1800 842 846

• Blue Knot Foundation Helpline (formerly ASCA Professional Support Line) provides help, information, support or referral for adult survivors of childhood trauma and abuse, their partners, family and friends, health professionals and anyone in the workplace working with people who have experienced childhood trauma and abuse. Call 1300 657 380, 9am-5pm AEST / 7 days a week.

 

Women

• Women’s Domestic Violence Helpline - phone 1800 007 339 or  (08) 9223 1188. Available 24 hours a day, 7 days a week.

• 1800 RESPECT - phone 1800 737 732 National sexual assault, domestic family violence counselling service.

 

Young People

• National Office for Child Safety

  • WA - 1800 273 889

  • ACT – 1300 556 729

  • NSW – 132 111

  • NT – 1800 700 250

  • QLD – 1800 177 135

  • SA – 131 478

  • TAS – 1800 000 123

  • VIC – 13 12 78

• Kids Helpline - phone 1800 551 800 Anonymous and confidential telephone counselling aged 5 to 25 free 24/7

• Headspace - phone 1800 650 890 aged 12 to 25 years and their families. Call 1800 650 890, 9am-1am AEST / 7 days a week.

• Youth Beyond Blue - phone 1300 224 636 Help with anxiety and depression.